1. Who handles your information

The website is operated under the WanLiu Auto & Parts brand. WanLiu determines how website enquiry information is used for sourcing and export coordination. For privacy questions or requests, contact sales@wanliuauto.com. The legal entity responsible for a transaction will be identified in the applicable quotation and contract.

2. Information we collect

We collect information that you submit, including your name, company, buyer type, business email, WhatsApp number, destination country, port or city, vehicle or parts requirement, condition, quantity, preferred trade term and message content.

For website security and submission limits, the website may briefly process technical data such as an IP address, time of submission, source page, browser language and error logs. We do not ask for payment-card details through the public enquiry forms.

3. Why we use it

• to respond to your request and prepare a vehicle, parts or export proposal;
• to confirm specifications, availability, destination requirements and shipping feasibility;
• to communicate before entering into a contract and to support an existing business relationship;
• to prevent spam, abuse and security incidents; and
• to meet accounting, regulatory, dispute and record-keeping obligations where applicable.

We do not add enquiry contacts to general promotional mailing lists unless they separately choose to receive such messages.

4. Legal basis

Depending on the location and context, processing is based on steps requested before a contract, performance of a contract, compliance with legal obligations, and WanLiu’s legitimate interests in answering B2B enquiries, operating the website and preventing abuse. Where law requires consent for a specific optional activity, we will request it separately.

5. Who may receive information

Information may be available to authorised WanLiu sales and operations staff, website and email service providers, and suppliers, inspection, logistics, customs or professional service partners when needed to evaluate or fulfil the request. We share only what is reasonably necessary for that purpose and do not sell personal information.

If you choose WhatsApp or Facebook, those platforms process information under their own terms and privacy policies.

6. International handling

Vehicle sourcing and export work is international. Information may therefore be handled in countries different from the one where it was submitted. Where applicable law requires transfer safeguards, we use an appropriate legal mechanism or take other required protective steps.

7. Retention

Enquiry records are reviewed and normally kept for up to 24 months after the last substantive contact, unless a longer period is needed for a contract, legal obligation, dispute, fraud prevention or the continuing business relationship. Short-term technical rate-limit records are kept only for the period needed to prevent repeated submissions.

8. Your choices and rights

Depending on the law that applies, you may request access, correction, deletion, restriction, portability, or object to certain processing. You may also withdraw consent where processing relies on consent and complain to your local data-protection authority. Send requests to sales@wanliuauto.com. We may need to verify your identity before acting on a request.

9. Security and children

We use reasonable administrative and technical measures designed to protect enquiry information. No internet transmission or storage method can be guaranteed completely secure. This B2B website is not directed to children and is not intended to collect information from anyone under 18.

10. Changes

We may update this policy when the website, service providers or legal requirements change. The effective date at the top identifies the current version.